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payment
PayPal is the preferred method of payment. With PayPal, you may use Visa, MasterCard, American Express or Discover.
In some cases, I will accept a check or money order, in which, your order will be processed as soon as your payment clears.


shipping
All orders are shipped through USPS or UPS with a tracking number and delivery confirmation.  
Please allow 3-4 weeks for all Personalized Photographs to be delivered. If you need it sooner than that, please feel free to contact me. Most likely, I will be able to accommodate your needs or put a rush on the printing and shipping for an additional charge. 
I will be happy to ship your order to a 3rd party with no additional shipping charges. Just let me know.  
***International Customers*** International Customers will be responsible for all custom's fees and any added fees due to international shipping.


refunds and exchanges
It is important to me that you are 100% satisfied with your purchase. 
For all Personalized Photos, I will email you a JPEG file for you to proof. Please make sure the spelling and/or dates are correct. I will be happy to make any adjustments for you. Once you have proofed and chosen your photograph, there will be no cancellations, refunds or exchanges due to it's customized nature.  
For all Non-Personalized items, returns and exchanges will be handled on a case by case basis. Please contact me with any dissatisfaction within 5 days of receiving your order for a refund or exchange. Shipping charges will not be refunded and the Buyer will assume all shipping charges. 
If your purchase arrives damaged, please contact me immediately. 
Please note that the colors in the photos may appear a bit different on your computer's monitor than in person due to the difference in calibration of your monitor.

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